سياسة الخصوصية
This website, www.chouhda.store, is owned and operated by Chouhda.
This Privacy Policy explains how www.chouhda.store (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. Additionally, we may collect additional information if you contact us for customer support.
In this Privacy Policy, "Personal Information" refers to any data that can uniquely identify an individual. Below is a breakdown of the Personal Information we collect and the reasons for its collection:
1. Device Information
- Examples of data collected: Browser version, IP address, time zone, cookie information, viewed pages or products, search terms, and interaction details.
- Purpose of collection: To optimize and improve the user experience by ensuring proper site functionality and analytics.
- Collection source: Collected automatically via cookies, log files, web beacons, tags, and pixels.
- Disclosure for business purposes: Shared with our e-commerce processor Shopify.
2. Order Information
- Examples of data collected: Name, billing address, shipping address, payment details (credit card numbers, PayPal), email address, and phone number.
- Purpose of collection: To process transactions, manage shipments, generate invoices, verify orders against potential fraud risks, and offer tailored customer support.
- Collection source: Provided directly by you.
- Disclosure for business purposes: Shared with Shopify for order processing.
3. Customer Support Information
- Examples of data collected: Name, billing address, shipping address, payment details, email, and phone number.
- Purpose of collection: To provide customer support.
- Collection source: Provided directly by you.
- Disclosure for business purposes: Shared internally within Chouhda for support purposes.
Sharing Personal Information
We share your Personal Information with third-party service providers to help us operate our business and fulfill our contractual obligations to you. This includes:
- Shopify: Our e-commerce platform. Shopify’s privacy policy can be reviewed here: Shopify Privacy Policy.
- Legal Requirements: We may disclose your information in compliance with applicable laws, court orders, subpoenas, or other legal processes.
Behavioral Advertising
We use your Personal Information to provide you with targeted advertisements and marketing content we believe may interest you. Examples include:
- Google Analytics: Helps us analyze user activity. More information: Google Privacy Policy. You can opt out of Google Analytics here.
- Advertising Partners: We share site usage data (including purchase history and ad interactions) with advertising partners through cookies or similar tracking technologies.
Opting Out of Targeted Advertising:
- Facebook Ads: Facebook Ad Settings
- Google Ads: Google Ad Settings
- Bing Ads: Bing Ad Preferences
- Digital Advertising Alliance: Opt-out Portal
Using Personal Information
We use your Personal Information for the following purposes:
- Processing orders and payments
- Shipping and fulfillment
- Providing customer support
- Sending updates about new products and promotions
Legal Basis for Processing (GDPR Compliance)
If you are a resident of the European Economic Area (EEA), we process your Personal Information based on:
- Your consent
- Performance of a contract (e.g., fulfilling an order)
- Compliance with legal obligations
- Protection of vital interests
- Public interest or legitimate business interests (where your fundamental rights do not override these interests)
Data Retention
- We retain your Personal Information for our records until you request its deletion.
- To request data erasure, please contact us at contact.chouhda@gmail.com.
Automated Decision-Making
- We do not engage in fully automated decision-making that significantly impacts users.
- Shopify uses limited automated decision-making to prevent fraud (e.g., temporary deny lists for failed transactions).
CCPA Compliance (California Residents)
If you are a California resident, you have the right to:
- Request access to the Personal Information we store about you.
- Ask for data correction, updates, or deletion.
To exercise these rights, contact us at contact.chouhda@gmail.com. If you wish to designate an authorized agent to submit requests on your behalf, please notify us via email.
Cookies Policy
Cookies are small files stored on your device that help improve your browsing experience. We use different types of cookies:
Essential Cookies (Required for Site Functionality)
- cart, checkout_token, secure_customer_sig, storefront_digest: Used for login and checkout processes.
Analytics & Reporting Cookies
- _s, _shopify_y, _shopify_s: Shopify analytics.
- _landing_page, _orig_referrer: Tracks user interactions.
Managing Cookies
- You can modify your browser settings to disable cookies, though this may impact your experience.
- For details, visit: All About Cookies.
Do Not Track Signals
- There is no industry consensus on responding to Do Not Track (DNT) signals, so we do not alter data collection based on these signals.
Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website.
Last updated: 17-02-2025
Contact Us
For inquiries regarding our Privacy Policy, you can reach us at:
📞 Phone/WhatsApp: +212 605 442 474
✉️ Email: contact.chouhda@gmail.com
If you are not satisfied with our response to a privacy-related complaint, you have the right to lodge a complaint with the relevant data protection authority.